The only place we purchase anything animal related in the past 8 years on living in the Piedmont area

I truly love this place and so does my fur baby. We come here for our monthly baths for about a year now and service is always A1. Products are always fully stocked, both in the retail part of the store and in the pet-wash station portion and the attendants are always so happy, friendly, and kind. Never once have we had any sort of issue. Kudos to the team, thanks for your awesome service.

Very knowledgeable staff and fair prices on premium pet foods!

Had the best customer service experience hands down. First time shopping here and a first time cat owner. Had a lovely experience with a young girl I think her name was Al or Ally? She was very knowledgable on nutrition and everything inbetween for kitties and more. She took time with me and gave tips on food and litter and things to watch out for or be aware of as they got older. my rescue cat is 5. She told me about their loyalty program and their amazing return policy they donate returned food to shelters which is super neat! And gave samples to try out as well. It was a lot of info but explained very well and with genuine care. My only issue is lack of variety in the small animal section I have a bearded dragon and there are no reptile items there or anything beyond rabbit and Guinea pig stuff. It would be nice if they had at least substrate for my little guy I could get there too. Regardless definitely coming back and making this my number 1 shop especially since I had a wonderful experience with Al!

Lovely staff, great selection of dog treats/toys and the self-service bathing area is wonderful to use as i volunteer to take shelter dogs out frequently!